Return policy
If you are not 100% satisfied with your purchase from Safa, return it within 14 days of purchase for a full refund. The condition in which it was received and in its original packaging. When returning the product to the Safa store, the transfer value will be refunded from the date of exchange, but the shipping fee will be refunded.

Replacement Policy
If it is exchanged, the return policy within 14 days will apply, provided that the product is in its original condition and unused.
It is installed within 14 days of receiving the original order, and if a manufacturing defect is found, it will be repaired up to 3 times Product integrity maintenance.
Manufacturing After 3 trials, the product will display the product

Shipping Policy
All orders are subject to the availability of the products ordered from Safa. If an item in your order is out of stock, we will notify you of the product’s unavailability and how long it will be available. We will ship the rest of your order when this product becomes available. Shipping fees for your order are non-refundable.
Any orders of 1000 EGP or more are shipped for free, and other orders are shipped for 75 EGP.
The delivery date of your order may vary depending on the shipping company’s shipping procedures, delivery location, delivery method, and the number of items ordered depending on your location and the size of your order.
– If your order arrives damaged in any way, you must contact us within 24 hours of the receipt of your order.
– The customer must open the shipment, secure the product, and have our representative sign it to ensure it is in good condition.

Warranty Policy
Al-Safa guarantees the products for three years from the date of purchase from production and is committed to maintaining the products during the warranty period only
The impact of use or errors and damages resulting from errors and use contrary to international instructions.
Due to pollution, damage, and malfunctions resulting from the loss of properties and their loss due to old materials.
The product has been fully serviced
On the other hand, there is one or another reason